Service under warranty terms -
It is a service inspection of all types of goods purchased from us and
guaranteed. Large-scale equipment that requires transportation, assembly and
placement is often serviced on site. Other lightweight and easily removable
equipment is serviced only at the RS-HORECA Service Center. Photo and video
recording of the equipment accepted for repair is carried out.
Preventive maintenance services: Depending
on the customer's wishes, it is carried out 1-2 times a year or several times per
year according to the technical requirements of the
equipment. During the inspection, it is recommended to replace the worn or
expired spare parts, as well as to replace the defective parts. The replacement
is performed under the terms of the warranty. Issues that go beyond the terms
of the guarantee are resolved in agreement with the client. Service is paid.
Performance check: You
can invite our experts to check the performance of each guaranteed or
non-guaranteed equipment purchased from RS-HORECA. In this case, a practical
check of the quality of the equipment is carried out in accordance with the
manufacturer's standards. The obtained results are presented to the client. In
this case, it is proposed to take optimization measures to increase the
efficiency of the work. The service is paid. Cost - can be provided after
getting acquainted with the volume of equipment to be inspected.
Subscription service –
This service allows you to call a specialist at a convenient time to
solve problems that arise within 1 year and need to be resolved on the spot.
This type of call is performed in accordance with the terms of the contract.